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Forum Discussion
macyak
May 14, 2019Guide
No Attached Devices displaying, Satellites appear disconnected
I hadn't logged into my Orbi router in ages, but I went in yesterday to reserve an IP address for a smart home hub. When I logged in, I found that both of my satellites were listed as Disconnected, a...
SW_
May 15, 2019Prodigy
macyak wrote:
...I should probably just leave it alone since everything is working. But my OCD has kicked in, and I can't. Any ideas on what else to look for?
Well, if it's not broken, don't fix it. :smileyhappy:
Orbi must talk to Satellites to acquire information for those devices to be displayed. Since Satellites are disconnected, it's not a surpise that nothing is displayed, except for those that are able to connect to Orbi Router. Try to ping each Satellite from Orbi telnet terminal.
If all your devices are working and they're not showing up here, login to each Satellite and verify they show up there. Might also want try a different browser just in case.
- macyakMay 15, 2019Guide
Thank you for the suggestions, but the satellites being disconnected doesn't explain it:
- Devices connected via ethernet to the router are not showing up
- The laptop I'm responding from doesn't show up as a connected device on the router or either satellite
- The satellites are definitely connected to the router. If I connect to one of the satellites via ethernet and tun off wifi, I can get online. And I am able to ping both satellites from the router using telnet.
Pretty weird. I guess I'm going to ignore it. It's nice to be able to see what's connected, but it's not critical. As long as everything keeps working.
- SW_May 15, 2019Prodigy
Did you see those devices from Orbi App?
- macyakMay 15, 2019Guide
No, they don't show up in the app either.
The weirdest part is that ocassionally devices will appear, and ocassionally one or both satellites will display as connected. But it seems completely random which devices show. And they don't stick around long.