"No Cases found" in support portal

Please post abou this in the Orbi Pro forum:

https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/bd-p/en-business-pro-wifi

Thank you. 

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YaharaSoftware2 wrote:

Good morning!

I've got two open support cases for our Orbi Pro (I'm waiting on a new router via RMA). when I logged into the support portal to check the status and get a tracking number the port shows "No Cases found" for my profile. Is this common? has anyone ever been able to review the status of their support case?

 

Thanks much for reading and replying!

 

Pat

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