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Forum Discussion
No Devices connecting to satellites
(Model is actually RBR40 but it's not in list) We have an RBR40 with 2 plugin satellites. We've had it about 1 1/2 years. Not too long ago i updated the firmware to v2.3.5.32. Yesterday I notic...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
It's up to devices to pick and choose where they connect too.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
What Firmware version is currently loaded? v2.3.5.32
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? att arris model bgw210-700 - wifi is turned off
It's up to devices to pick and choose where they connect too.
What is the size of your home? Sq Ft? 2,394
What is the distance between the router and satellite(s)? it's more than 30 feet but worked perfectly fine when we first set it up. i moved one closer this morning and sat right by it with phone and it still didn't connect to it.
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
If you go sit near an RBS, you have to turn OFF the devices wifi radio for seconds then back on, then the device should connect to the RBS. Again, Devices will pick and choose where they connect too.