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Forum Discussion
schmurnan
Mar 21, 2023Aspirant
No ethernet connectivity from RBR50 (backhaul or devices)
I think I may have a similar issue as posted here (https://community.netgear.com/t5/Orbi-Wi-Fi-5-AC-and-Orbi-with/Orbi-RBR50-No-connection-to-ethernet-wired-devices/m-p/2096775#M120756). Everythi...
- Mar 22, 2023
I've fixed it.
I would never have known this was even a 'thing', but the unmanaged switch in my lounge - between the router and the switch into my dining room - was the culprit.
I narrowed it down to the switch, so I unplugged it and tried it elsewhere in the chain and it worked without issue, which made me doubt whether that was the issue after all. I then positioned back in its original spot, plugged it in and all of a sudden, it's working without issue. I systematically plugged everything back into it, and everything is now purring like a kitten.
I did not realise that simply power cycling a dumb switch could fix the problem (given that there are no 'brains' going on in there) nor would I have thought that that could cause the issue in the first place... how has it managed to cause an issue in the network when all it's doing it providing more ports in the network?
In answer to your latest question though, FURRYe38, so as not to be rude when you've been helping me out...
The switch in question is a Netgear GS316-100UKS 16-port Gigabit unmanaged switch. Cables are mainly Cat.5e given that Cat.6 were too thick to manoeuvre around where required (i.e. when not in a straight run). My broadband is only 45 Mbps so I'm not suffering by using Cat.5e, although ultimately I would like to move to Cat.6 as a minimum, but that's a MAJOR job involving running cables through walls (I live in a brick house) and around bends and doorways.
FURRYe38
Mar 22, 2023Guru - Experienced User
What is the brand and model# of these switches in this segment?
What CAT# lan cable are you using? CAT6 is recommended.
schmurnan
Mar 22, 2023Aspirant
I've fixed it.
I would never have known this was even a 'thing', but the unmanaged switch in my lounge - between the router and the switch into my dining room - was the culprit.
I narrowed it down to the switch, so I unplugged it and tried it elsewhere in the chain and it worked without issue, which made me doubt whether that was the issue after all. I then positioned back in its original spot, plugged it in and all of a sudden, it's working without issue. I systematically plugged everything back into it, and everything is now purring like a kitten.
I did not realise that simply power cycling a dumb switch could fix the problem (given that there are no 'brains' going on in there) nor would I have thought that that could cause the issue in the first place... how has it managed to cause an issue in the network when all it's doing it providing more ports in the network?
In answer to your latest question though, FURRYe38, so as not to be rude when you've been helping me out...
The switch in question is a Netgear GS316-100UKS 16-port Gigabit unmanaged switch. Cables are mainly Cat.5e given that Cat.6 were too thick to manoeuvre around where required (i.e. when not in a straight run). My broadband is only 45 Mbps so I'm not suffering by using Cat.5e, although ultimately I would like to move to Cat.6 as a minimum, but that's a MAJOR job involving running cables through walls (I live in a brick house) and around bends and doorways.
- FURRYe38Mar 22, 2023Guru - Experienced User
Ya, I've had to power cycle some non managed switches as well here and there. Seems to get into odd conditions even though there supposed to be nothing to manage or maintain on them.
Thanks for letting us know. Ya, CAT6 would be a good move when you can. Been using CAT6 for years now. Good stuff.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡 - schmurnanMar 22, 2023Aspirant
I will definitely do that and keep it somewhere safe.
Cat.6 would be the ultimate aim, but I'm not sure how I would get it around a doorframe and under some plastic trunking as I don't think it's designed to bend on such harsh angles, whereas Cat.5e is a lot more flexible with being thinner.
Thank you for taking the time to reply and offer advice/support.
- FURRYe38Mar 22, 2023Guru - Experienced User
CAT6 can bend around. I use brass screw in hooks around some door frames down in my living room get it run from one end of the room to the other end. As long as your constantly bending the cable, CAT6 will be fine at angles. https://www.homedepot.com/p/Everbilt-3-lbs-1-1-2-in-Brass-Plated-Cup-Hook-25-Piece-per-Pack-803362/204273845
Enjoy.
- schmurnanMar 22, 2023Aspirant
I bought long lengths of Cat.5e and cut it to length myself, did all the crimping, etc. to make custom length cables. My router is in the hall, so I have a length that goes from the router, around the door frame of my living room, then I drilled a hole through the wall into the living room and then have trunking along the skirting board, behind my TV unit to the Netgear unmanaged switch that sits in my TV unit. Then I run another custom length from that switch, through a drilled hole from living room to dining room, and then behind the skirting board and into the TV unit in that room.
Obviously I had to run the cable through the wall before putting the RJ45 connectors on them, so they're effectively "stuck" in each room (I didn't want to drill too big a hole, so the hole is just big enough to fit the cable width through).
So I would have to do the same thing with Cat.6, assuming that's possible.
Or unless you know of a better way of getting from room to room without cutting holes everywhere? I've thought about powerline adapters but the living room and dining room are actually on different ring mains on my consumer unit.
- FURRYe38Mar 22, 2023Guru - Experienced User
I put in CAT6 UTP in a wall going down from main level to a basement area a while back. Not to hard as long as you have a good fishing tool to help out in existing walls and such.
Power line could work but thats more stuff to configure.