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la79's avatar
la79
Apprentice
Oct 08, 2019
Solved

No Guest Network on Orbi Satellite?

Hello, seem to have an issue. I can't seem to get my Orbi Guest Network to broadcast on my Satellite. I've tried to turn on my guest network on and off on my router and have also factory reset my satellite. It still will only broadcast the main AP.

 

As anyone run into this problem? If so care to share a fix?

 

I'm using the latest firmware v.2.3.5.30.


  • la79 wrote:
    Have your tried logging into you Orbi satellite to see if both APs are listed?

    Afraid that won't help.  I turned on "Guest", placed my phone close to the satellite, and it connected to "MyGuest" at 5G like it should.  The satellite Status page shows only the primary WiFi SSID (on both 2.4G and 5G).  I can find no mention of Guest on the satellite.  The router "Attached Devices" also shows my phone connected to the satellite "MyGuest".

     

    This reinforces my feeling that the only way to determine if the satellite is actually broadcasting the Guest network is to see how many WiFi MAC addresses it appears on.  2 MAC's = router only.  4 MAC's = both router and satellite.  And, yes, I am disappointed that the satellite doesn't mention the Guest network.

     

    (Disclaimer: this is the first time I have actually enabled the Orbi Guest network.  Never had a reason to before.  So, my experience with "Guest" is limited.)

     

    p.s. Good idea to factory reset the satellite.  I'm sure you understand one of things people always recommend is a factory reset on the router (which NO ONE wants to do unless absolutely forced to).

9 Replies


  • la79 wrote:

    Hello, seem to have an issue. I can't seem to get my Orbi Guest Network to broadcast on my Satellite. I've tried to turn on my guest network on and off on my router and have also factory reset my satellite. It still will only broadcast the main AP.


    Please explain how you determined that the satellite does not broadcast the Guest Network.  One of the tools I use is "WiFi Analyzer" by Kevin Yuan on my Android phone and tablet.  When I turn on the Guest network and set it to broadcast the SSID, WiFi Analyzer shows a total of four WiFi networks with that name.  Two are at 2.4G and two are at 5G.  All of the Guest WiFi MAC addresses match the MAC addresses of my Orbi router and satellite radios.

    • la79's avatar
      la79
      Apprentice
      I am logging into my Orbi satellite and see only the main AP being broadcast. I do not see the guest network. My Router is broadcasting the guest network in both channels but all my guest devices only connect there.
      • la79's avatar
        la79
        Apprentice
        Have your tried logging into you Orbi satellite to see if both APs are listed?