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la79's avatar
la79
Apprentice
Oct 08, 2019
Solved

No Guest Network on Orbi Satellite?

Hello, seem to have an issue. I can't seem to get my Orbi Guest Network to broadcast on my Satellite. I've tried to turn on my guest network on and off on my router and have also factory reset my sat...
  • CrimpOn's avatar
    CrimpOn
    Oct 09, 2019

    la79 wrote:
    Have your tried logging into you Orbi satellite to see if both APs are listed?

    Afraid that won't help.  I turned on "Guest", placed my phone close to the satellite, and it connected to "MyGuest" at 5G like it should.  The satellite Status page shows only the primary WiFi SSID (on both 2.4G and 5G).  I can find no mention of Guest on the satellite.  The router "Attached Devices" also shows my phone connected to the satellite "MyGuest".

     

    This reinforces my feeling that the only way to determine if the satellite is actually broadcasting the Guest network is to see how many WiFi MAC addresses it appears on.  2 MAC's = router only.  4 MAC's = both router and satellite.  And, yes, I am disappointed that the satellite doesn't mention the Guest network.

     

    (Disclaimer: this is the first time I have actually enabled the Orbi Guest network.  Never had a reason to before.  So, my experience with "Guest" is limited.)

     

    p.s. Good idea to factory reset the satellite.  I'm sure you understand one of things people always recommend is a factory reset on the router (which NO ONE wants to do unless absolutely forced to).