NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
la79
Oct 08, 2019Apprentice
No Guest Network on Orbi Satellite?
Hello, seem to have an issue. I can't seem to get my Orbi Guest Network to broadcast on my Satellite. I've tried to turn on my guest network on and off on my router and have also factory reset my sat...
- Oct 09, 2019
la79 wrote:
Have your tried logging into you Orbi satellite to see if both APs are listed?Afraid that won't help. I turned on "Guest", placed my phone close to the satellite, and it connected to "MyGuest" at 5G like it should. The satellite Status page shows only the primary WiFi SSID (on both 2.4G and 5G). I can find no mention of Guest on the satellite. The router "Attached Devices" also shows my phone connected to the satellite "MyGuest".
This reinforces my feeling that the only way to determine if the satellite is actually broadcasting the Guest network is to see how many WiFi MAC addresses it appears on. 2 MAC's = router only. 4 MAC's = both router and satellite. And, yes, I am disappointed that the satellite doesn't mention the Guest network.
(Disclaimer: this is the first time I have actually enabled the Orbi Guest network. Never had a reason to before. So, my experience with "Guest" is limited.)
p.s. Good idea to factory reset the satellite. I'm sure you understand one of things people always recommend is a factory reset on the router (which NO ONE wants to do unless absolutely forced to).
FURRYe38
Oct 09, 2019Guru - Experienced User
You can turn down the power output on the RBRs radios from 100% to say 25% temporarily while you troubleshoot connections with the RBS.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
RBS is wirelessly connected to the RBR?
la79 wrote:Thanks for the advice. So used a wifi analyzer as recommended and see that it is broadcasting on the Guest Network. You are correct that the the satellite does not mention the Guest Network name. I guess my issue now is why none of my device are connecting to the satellite especially if it is so close.
la79
Oct 09, 2019Apprentice
FURRYe38 wrote:You can turn down the power output on the RBRs radios from 100% to say 25% temporarily while you troubleshoot connections with the RBS.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
RBS is wirelessly connected to the RBR?
la79 wrote:Thanks for the advice. So used a wifi analyzer as recommended and see that it is broadcasting on the Guest Network. You are correct that the the satellite does not mention the Guest Network name. I guess my issue now is why none of my device are connecting to the satellite especially if it is so close.
I'll try and turn down the power to investigate. I know that the distance from the router to the Satellite is about 15ft apart.