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Forum Discussion
ryanjohn04
Dec 26, 2017Guide
No Internet Connection
Anyone ever have this issue? Anything that is always connected to the wifi (i.e. cameras) have no issues. But things that connect and disconnect (i.e. iphone, macbooks) sometimes come up with the *...
Eric90i
Jan 05, 2018Star
Same issue here. I’m running latest firmware (didn’t have issue previously or didn’t notice it). Anyone have luck with the change Darren suggested?
Jrsjammin6180
Jan 05, 2018Aspirant
Yes I’ve tried what he said and it may be a bit more stable. What really helped was trying the following which support suggested.
See below.........
At this moment, I do suggest the following:
A) Change the Channel of the Orbi's WiFi. Select 11, 9,6, or 1 for 2.4GHz and 48 or 44 for 5GHz. Apply to have your changes take effect. Then, observe the connection. ADVANCED> Setup> Wireless Setup.
B) Disable both Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices and Enable MU-MIMO under Wireless Settings. Observe. You can also enable these then also observe the connection again. ADVANCED> Advanced Setup> Wireless Settings.
I changed my 2.4GHz to 11 and 5GHz to 44
I also turned on “beam forming “ and the MU-MIMO which were not previously on. This has been the most stable it’s been after they messed with the firmware versions. I bought in May and it was a huge success until I updated firmware. Hope this helps.
See below.........
At this moment, I do suggest the following:
A) Change the Channel of the Orbi's WiFi. Select 11, 9,6, or 1 for 2.4GHz and 48 or 44 for 5GHz. Apply to have your changes take effect. Then, observe the connection. ADVANCED> Setup> Wireless Setup.
B) Disable both Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices and Enable MU-MIMO under Wireless Settings. Observe. You can also enable these then also observe the connection again. ADVANCED> Advanced Setup> Wireless Settings.
I changed my 2.4GHz to 11 and 5GHz to 44
I also turned on “beam forming “ and the MU-MIMO which were not previously on. This has been the most stable it’s been after they messed with the firmware versions. I bought in May and it was a huge success until I updated firmware. Hope this helps.