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Forum Discussion

Aspirant

Apr 24, 2018

No LED when powering up

Came home today to find no Wi-fi from my Orbi system. The base unit appears inert -- when I cycle power no LED lights come on on the top. The power LED is on, so the unit is receiving power. Tried us...

Troubleshooting

Guru - Experienced User

Apr 25, 2018

Hope you can get someting going. Let us know how it turns out.

jallison86
Aspirant
Apr 30, 2018
Finally got a chance to check the power supply output. It's right on spec -- 12v @ 3.5A. So unfortunately that's not it. Looks like I'm the owner of two very expensive bricks.
- FURRYe38
  Guru - Experienced User
  Apr 30, 2018
  I would contact NG support or ChristineT and ask for help and information on this. See if an RMA is available to you. Let us know if you find out anything.
  
  jallison86 wrote:
  
  Finally got a chance to check the power supply output. It's right on spec -- 12v @ 3.5A. So unfortunately that's not it. Looks like I'm the owner of two very expensive bricks.
- DarrenM
  Sr. NETGEAR Moderator
  Apr 30, 2018
  Hello jallison86
  
  I have sent you a PM about your unit.
  
  DarrenM
  - FURRYe38
    Guru - Experienced User
    Apr 30, 2018
    Thank you Sir.
    
    DarrenM wrote:
    
    Hello jallison86
    
    I have sent you a PM about your unit.
    
    DarrenM