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Forum Discussion
4thefamily
Dec 31, 2020Tutor
No lights
Power on, but no Internet and no lights...The WiFi on our Orbi is no longer recognized. Tried to reset, but Orbi is not responding. No top lights. Able to connect to cable WiFi so there is Internet co...
vajim
Dec 31, 2020Master
Is it new?
4thefamily
Dec 31, 2020Tutor
We have had it five months. I contacted support and after speaking with someone who didn’t seem to know much about the device, they are sending a replacement since it is still under warranty. I was trying to see if I was missing something before going that route.
- vajimDec 31, 2020Master
4thefamily wrote:
We have had it five months. I contacted support and after speaking with someone who didn’t seem to know much about the device, they are sending a replacement since it is still under warranty. I was trying to see if I was missing something before going that route.Nice
- FURRYe38Dec 31, 2020Guru - Experienced User
Good to hear it's under warranty and they are replacing it. Good option. Let us know how the new one works out for you.
4thefamily wrote:
We have had it five months. I contacted support and after speaking with someone who didn’t seem to know much about the device, they are sending a replacement since it is still under warranty. I was trying to see if I was missing something before going that route.