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Forum Discussion

kalger's avatar
kalger
Aspirant
Dec 05, 2020
Solved

No option to setup Alexa with Orbi Voice

RBR50, firmware 2.0.0.74 (I've tried multiple times/ways to update this to 2.7.1.60 but it won't update automatically or accept the file manually) RBS40V, firmware: 2.6.1.4   Orbi iOS app, version...
  • kalger's avatar
    kalger
    Dec 07, 2020

    Problem resolved. VERY outdated version of firmware on the RBR50. It took eight updates of "previous firmware versions" and manually updating the router firmware to get the "Voice" option to appear in the Orbi App. Voice wasn't enabled until firmware version 2.2.1.210.

kalger's avatar
kalger
Aspirant
Dec 07, 2020

Problem resolved. VERY outdated version of firmware on the RBR50. It took eight updates of "previous firmware versions" and manually updating the router firmware to get the "Voice" option to appear in the Orbi App. Voice wasn't enabled until firmware version 2.2.1.210.