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Forum Discussion
No Orbi RBR50 firmware update (from V2.5.2.4) available
Today, I received an email from Netgear stating that a new router firmware version is available for Orbi RBR50 routers. However, both the iOS app and the "Firmware Update" section in the web admi...
I had the same experience with the Android app and web admin. Contacted Netgear Customer Support yesterday. Got this response this morning:
It would be better to manually update the firmware version of the router and satellite/s,
Here's a link below to do it:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satellite
I did a manual update to satellite and then router this morning. Everything's running fine.
The two updates took a total of about 30 minutes, including testing after each update.
Glad that worked for you. Manual updates work well.
Enjoy.
khemist wrote:I had the same experience with the Android app and web admin. Contacted Netgear Customer Support yesterday. Got this response this morning:
It would be better to manually update the firmware version of the router and satellite/s,
Here's a link below to do it:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satellite
I did a manual update to satellite and then router this morning. Everything's running fine.The two updates took a total of about 30 minutes, including testing after each update.
Glad that worked for you. Manual updates are NOT recommeded by many.
Enjoy.
I was also stuck at firmware V2.5.2.4, and the router showed no newer firmware updates available, despite receiving a notice from Netgear about firmware updates. I went to the support website today and downloaded the latest published V2.7.1.60 (US) and applied it manually to the satellite and then to the router per their general instructions. After rebooting, the router said that an even newer firmware was available, V2.7.2.102, which it allowed me to download and update automatically.
Netgear really needs to work on:
1) Having a clear published path to new firmware versions that the routers can use for updating, without the "dead end path" that we on V2.5.2.4 have seen, and
2) Tell us *explicitly* what was fixed or improved in each version. There should be a *cumulative* firmware reversion log, that shows ALL fixes and improvements to the firmware over time, so that you can see what things have been fixed that might impact your configuration.
My RBR50/RBS50 has been a really good router combo and I love it, but the firmware support and documentation lags way behind the standards seen from other tech companies.
