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Forum Discussion
Mr_bwd
Jun 15, 2020Aspirant
No signal on my rbs40v
Sinds last year i have the orbi rbk 50 (rbs50 and rbr50). last month I bought the rbs40v voice as extension. The voice has been placed on the older rbs50 place and is often falling away in the connec...
Mr_bwd
Jun 16, 2020Aspirant
The firmware of the voice is v2.5.1.2.
The firmware of the router and satellite is v2.5.1.16. I have tried to switch the satellite and te voice from places. The satellite is working fine but the voice is falling away.
I have tried the daisy chaining enabled and disabled.
The firmware of the router and satellite is v2.5.1.16. I have tried to switch the satellite and te voice from places. The satellite is working fine but the voice is falling away.
I have tried the daisy chaining enabled and disabled.
plemans
Jun 16, 2020Guru - Experienced User
have you tried it hardwired in?
mabye you're having a hardware failure. Not sure how old it is but you could check with support if you're still within warranty.
click mynetgear at the top. Register an account and the device.
- Mr_bwdJun 18, 2020Aspirant
Hi Plemans,
What do you mean by hardwire? connected with cable?
Yes i have tried that but can't see that in the app. And the connection is not stable. after rebooting the whole system i can use the connection for a few hours and than must reboot the whole system again.
I bought the RBK50 in oct 19 and the voice in april 20
- plemansJun 18, 2020Guru - Experienced User
Mr_bwd wrote:Hi Plemans,
What do you mean by hardwire? connected with cable?---yes, connected via cable using the wired backhaul.
Yes i have tried that but can't see that in the app. And the connection is not stable. after rebooting the whole system i can use the connection for a few hours and than must reboot the whole system again.-----even hardwired? Thats not a good sign.
I bought the RBK50 in oct 19 and the voice in april 20-----If the RBS40V was bought in april, you should still be in your support window and warranty window.