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Forum Discussion
Geniet
Jan 16, 2019Guide
No upload on sattelite
Hi everyone.
I have recently purchased an orbi wifi to extend the wifi in my house . I have installed it and it seems to be working fine with the coverage . I have tested the internet speed with sp...
randomousity
Jan 16, 2019Luminary
What troubleshooting steps have you taken?
Geniet
Jan 16, 2019Guide
I have tried to make a factory reset , other than that i have only tried to run a speedtest with a cable from the sattelite to see if it was better. It was the same problem , I dont really know what to do about it...
- ekhalilJan 16, 2019Master
Geniet wrote:
I have tried to make a factory reset , other than that i have only tried to run a speedtest with a cable from the sattelite to see if it was better. It was the same problem , I dont really know what to do about it...This is apparently an issue in your backhaul.
1. For testing purposes, please get the satellite and router closer to each other and see if that makes an improvement. If it does then this shows that the distance is too long or you have much disturbance on the radio channel
2. You can also test to have a cable between router and satellite to confirm if the issue is in the satellite/router or if it's just the wireless backhaul.
- Chuck_MJan 16, 2019Mentor
I have my 2 x RBS50's hard wired to my RBR50 since they are so far apart... they could communicate, but I presume that since the distance is so far, it would be a significantly degraded rate due to weak signals.
I think the idea of hard wiring temporarily your router and satellite together is a great idea and seeing what the result of that speed test is.
Make sure you fully reboot everything after setting up for the test to ensure the system is fully set up for wired backhaul.
- GenietJan 16, 2019GuideWhen I connected the router and the satellite the satellite was blue on the top so the connection should be ok . But because it is easy to try it I will try to move them closer together tomorrow . Thanks
- FURRYe38Jan 17, 2019Guru - Experienced User
30 feet is recommended in between them to begin with depending upon building materials.
Enjoy.