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Forum Discussion

kywong's avatar
kywong
Aspirant
Apr 11, 2020
Solved

Not able to ping address

I connected my PC with cable to one of the ethernet ports on RBS50.  Everything works great.  However, I have problems pinging certain IP addresses in the local network but I can connect to them (eg ...
  • kywong's avatar
    kywong
    Apr 14, 2020

    I rebooted the entire system including the router and the problem goes away.  Thanks for your help.

ekhalil's avatar
ekhalil
Master
Apr 11, 2020

Few things to check:

  1. Is Orbi in Router Mode? If yes please make sure that the subnet mask is 255.255.255.0 and the DHCP end IP address is more than .252 that you use for your devices. I see that the IP addresses are on the edge! :)
  2. If Orbi is in AP Mode then please check the same in the ISP router
  3. It can be that the IP network configuration is not correctly synced in the Satellite. Please press the Sync button on the satellite to force a sync and see if after that ping will work similarly from the router as from satellite.
kywong's avatar
kywong
Aspirant
Apr 14, 2020

I rebooted the entire system including the router and the problem goes away.  Thanks for your help.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 14, 2020

    Please mark your thread and solved so others will know. Be sure to make a back up configuration to file for safe keeping. Helps save time if a reset is needed. Enjoy. :smileywink: