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Forum Discussion
Kingscoop
Aug 22, 2019Aspirant
Not all websites are loading
Some websites are not loading and some are with our laptops and phones. When going back and using the spectrum router, everything works fine.
Kingscoop
Aug 22, 2019Aspirant
I wired in directly to the modem by passing the bridge as stated and it didn't work. We couod get on the internet but not all websites would load.
FURRYe38
Aug 22, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem/router?
The ISP modem needs to be configured as suggested in options 1 or 2, , if not, try option #3 with the Orbi. A power cycle of the ISP modem and RBR OFF then back ON after 30 seconds maybe needed as well.
- KingscoopAug 22, 2019Aspirant
Not sure what yopur asking? Do yo umean the cable box?
- FURRYe38Aug 22, 2019Guru - Experienced User
Yes, the modem box where you get your main internet from...
- KingscoopAug 22, 2019Aspirant
Curious, What or where are the options mentioned?
The ISP modem needs to be configured as suggested in options 1 or 2, , if not, try option #3 with the Orbi. A power cycle of the ISP modem and RBR OFF then back ON after 30 seconds maybe needed as well.