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Forum Discussion
UnclePop
Apr 29, 2020Initiate
Not getting full speed Orbi is receiving and reporting
I have an Orbi RBK40 set up with an Arris sb6183 modem. I pay for 600Mbps. My wired devices see between 450 and 515Mbps. I get that. What I don't understand is why, when I run the built-in speed test...
FURRYe38
Apr 30, 2020Guru - Experienced User
Test a PC directly connected to the ISP modem to confirm your speeds here as well.
Factory reset the RBR, press the reset button for 15 seconds then release. Power OFF the ISP modem for 1 minute then back ON.
Walk thru the setup wizard and complete it. Do not enable Armor, Access Controls, Circle or Traffic Meter or Do a speed test with the built in QoS test on the RBR.
Use Ooklas installable speed test app for Windows and Mac. Run the speed test from here.
Let us know your results.
Besure your using a good quality LAN cable between the modem and RBR and RBR to PC. CAT6 is recommended.
What I get with my RBR50 wired:
UnclePop wrote:I have an Orbi RBK40 set up with an Arris sb6183 modem. I pay for 600Mbps. My wired devices see between 450 and 515Mbps. I get that. What I don't understand is why, when I run the built-in speed test on my Orbi management page, it also sees 450Mbps, but when I run a speed test from either my iPhone 7 Plus or my mid-2015 MacBook Pro I only see speeds of around 300 Mbps. I am sitting 15 feet from the Router with a single layer of particle board between us.
Why am I not getting at least 400 Mbps if that's what the router sees is available to distribute and the router and the internet devices are both capable of 450 Mbps?
Before I upgraded to the 600 Mbps package 2 days ago, I was on a 300 Mbps package. I routinely saw 350-360 Mbps. The lines are busier now with everyone home, quarantined, but I don't get why my wifi speed dropped even as my wired speed increased.
Any ideas?