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Showguy's avatar
Showguy
Virtuoso
Aug 15, 2017

not getting top speeds on iphone

Have the Orbi system for about 2 weeks and it has been working great.  Thank God none of the 1.28 issues mentioned in other post.  My only observation is when I take my iphone 7 out of range of a good 5.0g signal it switched as designed over tot he 2.4g chanel, however when I move back into range of the 5.0g channel it does not swith back and I am getting much slower 2.4 speeds. What I have been doing is toggling airplane mode to get the phone locked back on to 5.g.  Is there a way to prevent this? 

Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Aug 17, 2017

    Hello Showguy

     

    no way to prevent this I believe this is a issue with Iphones I know many customers use to disable the 2.4ghz network when this was a option in the older firmware so this did not happen to them.

     

    DarrenM