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Forum Discussion
tmbslce
Feb 03, 2021Aspirant
Not reaching full internet speed - RBR20
First post, so hopefully someone can help. I have recently moved into a smaller house. We had tech support help us set up the custom Orbi settings the first time around, but now we have moved, I ca...
FURRYe38
Feb 03, 2021Guru
What WiFi devices are you using to speed test with?
Is Circle enabled on the RBR?
Has a factory reset and setup from scratch been performed yet?
Definately try AP mode with the RBR and the modem in router mode.
tmbslce wrote:I currently have the Gateway modem in bridge mode and connected to the Orbi. The Orbi is in router mode. Is there a speed or stability benefit to having the Orbi in AP mode rather than router mode in this setup?
tmbslce
Feb 03, 2021Aspirant
I have been using my M1 Macbook Pro and iPhone 11Pro. Circle is disabled, and I have completed a factory reset and brand new setup which did not help unfortunately.
FURRYe38 wrote:What WiFi devices are you using to speed test with?
Is Circle enabled on the RBR?
Has a factory reset and setup from scratch been performed yet?
I have not tried this yet, so will give it a go and see how it works.
Definately try AP mode with the RBR and the modem in router mode.
- FURRYe38Feb 03, 2021Guru
Check your connection rates with WiFi sweetspots for the iphone.
On Mac Book, Hold Opt button then right click on the wifi icon to see details about the connection. Rate should be displayed.
iOhone is only 2x2 so you'll not see much over 400-500Mb.
My Mac Book 2018 just under 500Mpbs connected at 866Mbs rate wiich is max on Orbi AC 5Ghz. Just tested my iphone 12 Max just tested 500Mpbs at 640Mpbs rate with that wifisweet spots app. My Mac Book does 700Mbps on a AX system since it can connect at 1300Mpbs. Iphone is still about the same on a AX system due ot the 2x2 antenna design. 4x4 or higher is needed to achieve higher speeds beyong 500Mpbs.
- tmbslceFeb 04, 2021Aspirant
Thanks for the support. I moved the router and satellite as far as away from each as the logistics of the house would permit, and that seems to have improved speed and consistency. Getting around 450mbps and no patchiness. I am still having issues with my sons PS5, with the connection tests only clocking ~45mbps when it is only metres from the router. I am not sure if that is Playstation issue though.
- vajimFeb 04, 2021Master
tmbslce wrote:Thanks for the support. I moved the router and satellite as far as away from each as the logistics of the house would permit, and that seems to have improved speed and consistency. Getting around 450mbps and no patchiness. I am still having issues with my sons PS5, with the connection tests only clocking ~45mbps when it is only metres from the router. I am not sure if that is Playstation issue though.
glad to hear you're seeing some improvement.
I believe the recommended distance between the router and sats is 30 feet
- FURRYe38Feb 04, 2021Guru
Cna you wire connect the PS5 to the RBR or an RBS?
tmbslce wrote:Thanks for the support. I moved the router and satellite as far as away from each as the logistics of the house would permit, and that seems to have improved speed and consistency. Getting around 450mbps and no patchiness. I am still having issues with my sons PS5, with the connection tests only clocking ~45mbps when it is only metres from the router. I am not sure if that is Playstation issue though.