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Forum Discussion
wrmann
Feb 02, 2022Tutor
Not trusted certificate issue
The message boards are not definitive on the issue I’m having, which is causing significant intermittent internet connection issues for multiple devices on my network. I attach a photo that shows w...
FURRYe38
Feb 03, 2022Guru - Experienced User
Have you tried powering OFF the ISP modem AND RBR and devices for 1 minute then back ON with the modem, router then your devices?
wrmann
Feb 03, 2022Tutor
Thanks again - yes I have tried that. And forgetting and re-adding network. And the other obvious hacks. It just keeps coming back. I also tried disabling private addressing on my phone to see if that helped but it didn't seem to.
Sure, I could pay for product support and then open a ticket. But does Netgear have a solution to the problem (that does not involve disabling features)? I am reluctant to pay for support if their solution is just going to be one of the following (which is all I see on the message board so far):
- this is someone else's problem
- just don't enable access control
- get a newer system from us
Etc., etc.
Thanks, I know this is a bit of a rant. But I just wish they were paying attention - at a minimum, this must impact thousands of customers as nothing about what I'm doing is particularly unique to me...