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FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 07, 2023
Solved

NOTICE: Orbi app Notification Message Quest Wifi Test Deep Link

Users are seeing new odd messages coming from the mobile app. 

We've passed this on to NG for review. 

 

Users can post here with the app version, NG product model in use and mobile platform the app is installed on here:

https://community.netgear.com/t5/Orbi-App/Notification-Message-Quest-Wifi-Test-Deep-Link/m-p/2321631/highlight/true#M7549

 

Please be patient while NG reviews this and looks into this.

 

Thank you. 

  • truprecht's avatar
    truprecht
    Aug 13, 2019

    OK, it's fixed.  Connected to Modem.  Followed the "new setup" instructions in the app, and it booted up fine.  I swear I did that no fewer than 3 times yesterday, but today it's working.  Thanks for the repsonses.

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  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 08, 2023

    https://status.netgear.com/orbi

     

    7th July 2023

     
    Multiple Push Notifications

    Earlier today, Orbi App users were sent multiple push notifications about guest WiFi. If you received one of these notifications, you can safely ignore it. The notifications were sent accidentally during an internal test. We apologize for any inconvenience.

     

    This issue is resolved and now closed.