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Solved
NowTV box problem with DM200/Orbi
Last week installed new Orbi wifi with DM200 modem (set to Modem only). Realised our NowTV (Roku) box stopped working with BBC iPlayer. Spent 2 hours trying to do factory reset on it - always fails w...
Change the DM back to modem/router mode and configure the Orbi for AP mode. This will let the Orbi act as a wireless pass thru for any data. No routing involved in this mode.
It isn't easy to unravel what is going on here.
For example, what is this application that you can't download?
Nor do I understand what is going on in this bit:
goldnetN wrote:
Tried it using my mobile as a wifi hot spot and all works absolutely fine, including the BBC iPlayer app.
Tried what using your mobile as a wifi hot spot?
Is the Roku box on wifi or wired into the network?
- Hi - thanks for helping
The app the box is trying to download is its own software - with 20 default apps for the various different TV players.
When connected via Netgear it constantly fails - error-4 indicating a connection problem. The box is sitting 6 ft from the Orbi and I have high speed fibre so this seems unlikely.
I was able to identify the Netgear kit as the problem by setting up a Wi-fi hotspot on my phone and connecting the NowTV box to that. Application download was fine and the iPlayer app works perfectly.
Switch the connection back to NetGear and iPlayer fails to load.
Whether the ‘blockage’ is to do with a setting or bug in the Orbi or the DM200, which is set to Modem-only mode, I don’t know.
I’ve seen reports here that the DM200 doesn’t go into totally transparent modem mode though don’t know if that’s anything to do with the issue here.
Never had any problems with the NowTV box when connected via my PlusNet modem/router or the BT and Sky ones before that.
goldnetN wrote:
I’ve seen reports here that the DM200 doesn’t go into totally transparent modem mode though don’t know if that’s anything to do with the issue here.I have a DM200 in modem mode feeding an R7800 as router and then a string of Orbi kit, with the Orbi router in AP mode.
Works fine.
- Ok, well good to hear it’s not an all or nothing issue with modem mode.
Still hard to identify where the issue lies or with which box...
If the NowTV works through a wi-fi hotspot on the mobile which must be slower and with less bandwidth than the main VDSL connection, it must lie somehow with the NG.
Other Wi-fi use with phone, iPad and 3 laptops is fine (apart from the NG Speedtests)