NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Boomerang3
Jul 09, 2020Apprentice
Obri with ATT&T Arris BGW210-700 and NO Passthrough Setup - Orbi DHCP Server
Hi All, I currently have my Orbi acting as the DHCP server / Router, NO PASSTHROUGH. I have read there may be some issues with the Orbi resolving server names. I have a home automation servi...
- Jul 10, 2020
If the Orbi WAN IP address is a "public" IP address, then I have taken us off in a tangent.
I got misled by "low hanging fruit." Sorry.
Neglected to ask some basic questions:
- What is the automation server connected to?
Orbi or Arris? - Were you able to access the home automation server using the CNAME before removing the modem and installing the Arris?
The reason I ask stems from my limited understanding of how web browsers resolve URL's.
"polisy" is definitely not something that can be resolved into an IP address by a DNS server. (no "dot" - com, org, gov, etc.)
Going back to the original post, I recall seeing a number of posts complaining that the Orbi does not resolve local DNS names. (My Pi-hole DNS has the option to add local names, and they require "dot something" to resolve. i.e. http://printer doesn't work, whereas http://printer.local or http://printer.x does.
I also neglected to detect that this is an Orbi "Pro" system, with which I have absolutely no experience at all. There is a separate community forum for the Pro product: https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/bd-p/en-business-pro-wifi
People who participate in that forum are much more likely to have experience with how the Pro Orbi functions.
- What is the automation server connected to?
CrimpOn
Jul 09, 2020Guru - Experienced User
You went from having one router (Orbi) to having two routers (Arris and Orbi). This is generally felt to be not a good idea:
https://kb.netgear.com/30186/What-is-Double-NAT
Either the Arris should be put into "bridge" mode so that the Orbi remains the only router, or the Orbi should be put into Access Point (AP) mode so that the Arris is the only router.
- Boomerang3Jul 09, 2020Apprentice
I'm pretty sure, but maybe not, that I have the Arris in "bridge" / "passthrough" mode. Here are the parms from the modem.
IP Passthrough = passthrough
Passthrough Mode - manual
Passthrough Fixed MAC address = Orbi MAC address
Is there somethign I missed?
Suggestions would be appreciated before I go about changing things up.
- CrimpOnJul 10, 2020Guru - Experienced User
If the Orbi WAN IP address is a "public" IP address, then I have taken us off in a tangent.
I got misled by "low hanging fruit." Sorry.
Neglected to ask some basic questions:
- What is the automation server connected to?
Orbi or Arris? - Were you able to access the home automation server using the CNAME before removing the modem and installing the Arris?
The reason I ask stems from my limited understanding of how web browsers resolve URL's.
"polisy" is definitely not something that can be resolved into an IP address by a DNS server. (no "dot" - com, org, gov, etc.)
Going back to the original post, I recall seeing a number of posts complaining that the Orbi does not resolve local DNS names. (My Pi-hole DNS has the option to add local names, and they require "dot something" to resolve. i.e. http://printer doesn't work, whereas http://printer.local or http://printer.x does.
I also neglected to detect that this is an Orbi "Pro" system, with which I have absolutely no experience at all. There is a separate community forum for the Pro product: https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/bd-p/en-business-pro-wifi
People who participate in that forum are much more likely to have experience with how the Pro Orbi functions.
- Boomerang3Jul 10, 2020Apprentice
Thanks again for the reply CrimpOn, really appreciate it.
So, here is what I have done and so far so good, I can finally access my polisy with the URL https://polisy instead of the IP address.
I reconfigured the Arris and Orbi so that the Orbi and Satelites are in Access Point mode not router and setup the Arris as the router / DHCP server.
All is better now and I can access my polisy with the CNAME.
If it's true that the Orbi has issues with DNS / CNAMES that's a problem that they should fix immediately. If I had something configured wrong, well my bad. But as I stated, looks like others have the same issue and no way to manually enter a DNS name. Not good.
As a side note, my wired connections are faster and getting close to max speeds, 925Mbps, where through the Orbi when it was acting as a router, they were 750Mbps ish....
So all is finally looking good and it appears the above configururation is idea for speed.
Jeff...
- What is the automation server connected to?