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Odd ping spikes during online gaming (& streaming Netflix) with Orbi RBR50 - lag but no packet loss
My son's computer connects wireless to Orbi mesh 5G but he's having network trouble with online gaming. During games (CS Go/Rocket League/etc), he'll lag horribly which kills the experience. Router i...
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001
Can you try connecting his computer via wired LAN cable and test?
Is the computer connected to the router or a satellite?
Bear with me, cursory knowledge of networking only.
FURRYe38 wrote:
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
I'm not clear what the ISP modem is - the Verizon ONT is bolted to the wall downstairs and I couldn't discern a model number.
Orbi is on main floor 50-60 ft. from this PC - stairwell physically located between computer & router but no electronics. 2 satellites hooked up on different floors (above/below). WiFi adapter nothing special, cheap $20 from Amazon (https://www.amazon.com/gp/product/B01KZGZ2U6/ref=oh_aui_search_detailpage?ie=UTF8&psc=1) . I downloaded & reinstalled drivers, but the Windows 10 drivers haven't been updated in 2 years.
Regarding configuration, 2.4g is set to Auto-channel and its going to "9". Using an app I was able to detect pair of neighbors using channels 1 and 6. On 5g, the channel is set to 48 and shows "36+40+44+48(P)". Security setting is WPA2-PSK [AES]
Can you try connecting his computer via wired LAN cable and test?
Is the computer connected to the router or a satellite?
Router firmware is V2.2.1.210 and son's computer connects to the router, not the satellites.
When I connect his PC via cable, the lag disappears and ping is consistent 4-5ms and he's happily gaming again.
I have not done these steps yet. Tough to spend too much time troubleshooting with the family around & Christmas looming! Give me another day or two to report.
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001
Try setting 2.4Ghz to channel 11. 9 is a sub channel and not a primary channel.
Try some of the suggestion when you get time.
RLymburner wrote:
Bear with me, cursory knowledge of networking only.
FURRYe38 wrote:
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?I'm not clear what the ISP modem is - the Verizon ONT is bolted to the wall downstairs and I couldn't discern a model number.
Orbi is on main floor 50-60 ft. from this PC - stairwell physically located between computer & router but no electronics. 2 satellites hooked up on different floors (above/below). WiFi adapter nothing special, cheap $20 from Amazon (https://www.amazon.com/gp/product/B01KZGZ2U6/ref=oh_aui_search_detailpage?ie=UTF8&psc=1) . I downloaded & reinstalled drivers, but the Windows 10 drivers haven't been updated in 2 years.
Regarding configuration, 2.4g is set to Auto-channel and its going to "9". Using an app I was able to detect pair of neighbors using channels 1 and 6. On 5g, the channel is set to 48 and shows "36+40+44+48(P)". Security setting is WPA2-PSK [AES]
Can you try connecting his computer via wired LAN cable and test?
Is the computer connected to the router or a satellite?
Router firmware is V2.2.1.210 and son's computer connects to the router, not the satellites.When I connect his PC via cable, the lag disappears and ping is consistent 4-5ms and he's happily gaming again.
I have not done these steps yet. Tough to spend too much time troubleshooting with the family around & Christmas looming! Give me another day or two to report.Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001