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Of 13 devices connected to our RBR50, 3 suddenly lose access to the Internet
We are having a strange problem with our Orbi RBK50 system (RBR50 main router and RBS50 satellite) since yesterday morning, and I am praying that someone on these forums will help. We have been ...
Thanks for the response!
- I have firmware version 2.7.3.22.
- My router model is JCOW401 from Jio Fiber. (I am in India. The router uses an optical fibre network.)
- Armor or Circle not enabled.
- This is an interesting point. The iPhones/iPads have a "Private Address" setting. When I disable this, my devices have no problems accessing the Internet via the Orbi. What is puzzling though, is that some of our i-devices do not need this, even if they also use the same version of iOS/iPadOS. Not sure what's going on.
- Other devices work OK and remain connected.
So disabling the private address setting seems to be a solution for now. But I wish I understood what's happening.
Thanks for the response!
- I have firmware version 2.7.3.22.
- My router model is JCOW401 from Jio Fiber. (I am in India. The router uses an optical fibre network.)
- Armor or Circle not enabled.
- This is an interesting point. The iPhones/iPads have a "Private Address" setting. When I disable this, my devices have no problems accessing the Internet via the Orbi. What is puzzling though, is that some of our i-devices do not need this, even if they also use the same version of iOS/iPadOS. Not sure what's going on.
- Other devices work OK and remain connected.
So disabling the private address setting seems to be a solution for now. But I wish I understood what's happening.
Something to contact Apple and asks them about there features.
Good Luck.