One Device Connected to 2.4G

ekhalil
Master
Oct 24, 2019
Please try to -temporarly- disable the SSID broadcast for the 5 GHz, and try to attach the Smart Life device.
The SSID boardcast settings can be found under advanced wireless settings in the web GUI.
Barrney
Aspirant
Oct 24, 2019
I had this problem & resolved it.
After reading all the threads about telnet to the Orbi, I decided for me that was not the way to go.
Purchased a TP-Link RE-205 range extender, quite inexpensive (old technolody)
Set it up from a laptop:
"Set Up the Extender as an Access Point"
During this setup I enabled 2.4G only, and named different SSID from the Orbi.
After this I connected it by ethernet to my Orbi satelite.
I then connect my device to the TP-Link. ( a RainBird irrigation controller which will only connect to 2.4G )
All good now!
BTW I had tried hiding the 5G SSID on the Orbi (as suggested else but thie solution didn't work for me.
FURRYe38
Guru - Experienced User
Oct 24, 2019
Ths disabling of the 5G ssid should have worked. You would have had to reboot your mobile setup device to get it connect to the 2.4Ghz SSID broadcast probably. Glad you got it setup though.

Enjoy.
MartinPF wrote:
My simple device (wifi controller for under cabinet lighting) uses Smart Life app (on Google play) and it only supports 2.4G and when I try to connect to the network is says it cannot because it only supports 2.4G.
- Barrney
  Aspirant
  Oct 24, 2019
  " You would have had to reboot your mobile setup device to get it connect to the 2.4Ghz SSID broadcast probably."
  Yes, I tried that, the RainBird couldn't find the system!
  - FURRYe38
    Guru - Experienced User
    Oct 24, 2019
    What setup mobile device are you using to get the Rainbird device setup? Phone or Pad?
    Barrney wrote:
    " You would have had to reboot your mobile setup device to get it connect to the 2.4Ghz SSID broadcast probably."
    Yes, I tried that, the RainBird couldn't find the system!

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