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Forum Discussion

omolko's avatar
omolko
Aspirant
Oct 16, 2022

one of my satellite RBK 50 has lost sync

Hello I don't find any issue to this trouble.  firmware V2.7.3.22 I have reset every thing, put the satellite near the router, link them with an ethernet cable... when I try to sync, the satellite...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 16, 2022

Try syncing the RBS first suing wireless sync.

 

Also if you can get the RBS to sync, you might update FW as well. v.24 is available. 

  • omolko's avatar
    omolko
    Aspirant
    Oct 16, 2022

    thanks for your answer.

    My orbi app says that my firmware is up to date...

    Of course I try to link it again wireless without success. I have a second rbs satellite which is linking without trouble

    • KevinLiT's avatar
      KevinLiT
      NETGEAR Moderator
      Oct 17, 2022

      Hello omolko,

       

      Welcome to the NETGEAR Community!

       

      Thank you for your post!

       

      I understand that you are having difficulties syncing your RBS50 to your RBR50. Please factory reset your RBS50 then sync the satellite to your RBR50. 

       

      Best,

      Kevin

      Community Team

      • omolko's avatar
        omolko
        Aspirant
        Oct 17, 2022

        thanks for your help. I have done this several times without success.