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snoopytwo's avatar
snoopytwo
Aspirant
Mar 21, 2020
Solved

one unknown device in device manager cannot be paused...WHY?

there is one unknown device connected to my orbi mesh wi-fi that does not give me the option to pause. i don't know what this device is (the 4A:5A:8C:D9:8E:F6 mac address search yields no results) an...
  • snoopytwo's avatar
    Mar 21, 2020

    SOLVED!

    the reason i could not pause was because the "unknown device" was the phone i was running the app on! for whatever reason, the orbi's mac address and the mac address my phone was telling me were different.