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Forum Discussion
Ongoing WIFI Calling Issues
Hi - I am having ongoing WIFI Calling issues with my Orbi mesh networking system, which I have tried troubleshooting on this forum with the help of the community. The WIFI Calling experience cont...
Thanks for this suggestion - my Quantum router is connected via coax so I cant do that.
WPJoe wrote:Thanks for this suggestion - my Quantum router is connected via coax so I cant do that.
Since you are connected via COAX, do you also have a network cable plugged into the WAN port of the Quantum Router?
Do you have the TV package as well? If so there are ways to configure your setup.
If no to both questions, you could reconfigure your Quantum router to bridge mode and your Orbi router to Router mode. This setup solved a customer's issue with WIFI calling.
Thanks for your ongoing answers.
Yes I do have Ethernet as well as Coax going into the back of my Verizon Router, and yes I have FIOS TV...So I think you are saying bridge mode isnt the right solution, but I can explore a different set up?
WPJoe wrote:
Thanks for your ongoing answers.
Yes I do have Ethernet as well as Coax going into the back of my Verizon Router, and yes I have FIOS TV...
So I think you are saying bridge mode isnt the right solution, but I can explore a different set up?
Since you have both a Coax and an Ethernet (WAN) coming from my ONT into the G1100, You could try this setup:
Reset the G1100 and Orbi router.
Plug the WAN ethernet cable, going to the WAN port of the G1100, into the WAN port of the Orbi router
Run the setup for the Orbi router and it should configure itself to router mode and pull an IP address from your ISP.
Test if you have Internet access through the Orbi router.
If you do, Reset and configure your Orbi satellites.
Test if you have Internet access through the Orbi satellites.
Once your Orbi router and satellites have Internet, plug an Ethernet cable from a LAN port of the Orbi router to the WAN port of the G1100.
I would disable WiFi on the G1100.
Reboot your TV set top boxes.
Everything should now be working, including your TV boxes, using your Orbi router as the main router.
Hi thanks for this suggestion.
I followed these steps and got the Orbis up and running with internet.
However my Fios box (which I reset) is now giving me an error message when I try to access On Demand.
I have the ethernet cable going from Orbi LAN to FIOS WAN as instructed, but having this problem...Am I missing a step?
Also if related: I can now no longer log in to my FIOS router to access its settings. And the various other things I have plugged into the FIOS router LAN ports are also not receiving internet anymore...
Thanks.