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Forum Discussion
Ongoing WiFi problems with Orbi and Apple -- About to pull the plug
I'm at my kitchen table writing this from my laptop connected to my cell phone hotspot because Orbi kicked me off the network again. I am at my wits end. Moving from the Nighthawk R7000 to the Orbi...
I have the same issue too. I can connect my iPhone X thru my WiFi network. But when I open any apps on my phone, my modem and router rebooted. It kept disconnecting, which I have to turn off my WiFi to function properly. Then what’s the point to get this router. I hope Netgear can resolve my problem.
What FW is currently loaded?
What is the Mfr and model# of the IP modem the Orbi is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
CkKc wrote:
I have the same issue too. I can connect my iPhone X thru my WiFi network. But when I open any apps on my phone, my modem and router rebooted. It kept disconnecting, which I have to turn off my WiFi to function properly. Then what’s the point to get this router. I hope Netgear can resolve my problem.