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Forum Discussion

jaycarver's avatar
jaycarver
Initiate
Jan 23, 2021

Only 2 of 4 satellites appear on network map.

I started with 2 satellites, and over time added 2 more. (RBS50v2) The network map in the app shows only 2 satellites, and I am not sure the other 2 are connected, based on the fact that there is no noticeable improvement in performance at the more remote locations. Router firmware version 2.5.2.4. I would prefer to avoid a factory reset if a more simple solution is available.

5 Replies

  • vajim's avatar
    vajim
    Master
    Jan 23, 2021
    jaycarver wrote:

    I started with 2 satellites, and over time added 2 more. (RBS50v2) The network map in the app shows only 2 satellites, and I am not sure the other 2 are connected, based on the fact that there is no noticeable improvement in performance at the more remote locations. Router firmware version 2.5.2.4. I would prefer to avoid a factory reset if a more simple solution is available.

    dump the app and check the orbi login using a real PC

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 23, 2021

    Be sure FW is same version thats on the RBR.

     

    Also there is more recent FW as well that you can manually update too:

    https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-Version-2-6-1-40/m-p/1997895/highlight/true#M105941

    jaycarver wrote:

    I started with 2 satellites, and over time added 2 more. (RBS50v2) The network map in the app shows only 2 satellites, and I am not sure the other 2 are connected, based on the fact that there is no noticeable improvement in performance at the more remote locations. Router firmware version 2.5.2.4. I would prefer to avoid a factory reset if a more simple solution is available.