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JesRas's avatar
JesRas
Aspirant
Jan 20, 2020
Solved

Only 20MHz in 5GHz band works for Intel Wireless-AC 9560 with Orbi RBK50

Orbi RBR50, Firmware V2.3.5.30   Acer Aspire Windows 10 64 bit updated 20.01.20 with Intel AC 9560 160MHz, Driver 21.60.2.1 (date15.12.19) but problem exists same what driver I use   Connect t...
  • JesRas's avatar
    JesRas
    Jan 23, 2020

    Thanx for your engagement.  After days of help from Intel, they asked my to take the PC to the dealer to get it fixed. 

     

JesRas's avatar
JesRas
Aspirant
Jan 20, 2020
Thanx

Tried to update firmware but got the “incorrect firmware” message.

I will look into the other ideas tomorrow.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 21, 2020

Be sure to unzip the downloaded files. Use IE11, Firefox or Opera when upgrading FW on the RBS first then RBR lastly. 

JesRas wrote:
Thanx

Tried to update firmware but got the “incorrect firmware” message.

I will look into the other ideas tomorrow.