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JesRas's avatar
JesRas
Aspirant
Jan 20, 2020
Solved

Only 20MHz in 5GHz band works for Intel Wireless-AC 9560 with Orbi RBK50

Orbi RBR50, Firmware V2.3.5.30   Acer Aspire Windows 10 64 bit updated 20.01.20 with Intel AC 9560 160MHz, Driver 21.60.2.1 (date15.12.19) but problem exists same what driver I use   Connect t...
  • JesRas's avatar
    JesRas
    Jan 23, 2020

    Thanx for your engagement.  After days of help from Intel, they asked my to take the PC to the dealer to get it fixed. 

     

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 21, 2020

If your other laptop gets to spec speeds and this one with the Intel card installed does, I would presume this one Intel card is faulty and needs to be replaced. 

JesRas wrote:
Connected with 144Mbps. 5G now. Getting 100mps download. It used to be 500.

With my other laptop I get 500 mbps.

Sometimes i Get error messages from my network card. Always when set to “auto”.

I can try all you suggestions, but I think my intel card is damaged.

 

JesRas's avatar
JesRas
Aspirant
Jan 23, 2020

Thanx for your engagement.  After days of help from Intel, they asked my to take the PC to the dealer to get it fixed. 

 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 23, 2020

    Thanks for letting us know. 


    Hope it gets fixed. 

     

    Good Luck.