NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Kirchhoff
Aug 15, 2021Follower
Ooredoo Orbi RBR50 Moving Countries
Hi, I recently moved home from Qatar to Denmark. In Qatar I had an Orbi RBR50, which I was very happy with, so decided to buy it from the local operator Ooredoo. After arriving in Denmark a...
FURRYe38
Aug 15, 2021Guru - Experienced User
Check with your new ISP to ensure there services are working well.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
IF the Orbi system was given to you by an ISP, then it maybe there FW and support that is on this system which they are responsible for as some ISP develop there own FW and install on NG hardware systems and they are responsible for support and information regarding it. You would need to contact that ISP to see what they say.