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Forum Discussion
vphagura
Sep 20, 2019Tutor
OpenVPN on Android phone timeouts with Orbi
I have enabled VPN Service on my Orbi as directed on the Orbi manual and downloaded the OpenVPN profile for Smart phone. Which I imported on my Android phone but my phone does not connect to the VPN ...
- Sep 23, 2019
There is no other NAT device - being carrier grade NAT (by your ISP) or another router between the Orbi and the ISP connection?
Compare the Internet/WAN IP address from the Orbi dashbord with the IP when asking Dr. Google what is my ip addess - if this is not the same, figure...
vphagura
Sep 23, 2019Tutor
Interesting... I do not see that in my case.
I see in the OpenVPN logs that it trys to connect to the correct DDNS and IP.
schumaku
Sep 23, 2019Guru - Experienced User
There is no other NAT device - being carrier grade NAT (by your ISP) or another router between the Orbi and the ISP connection?
Compare the Internet/WAN IP address from the Orbi dashbord with the IP when asking Dr. Google what is my ip addess - if this is not the same, figure...
- vphaguraSep 23, 2019Tutor
Thank you for that. It just reminded me that I have a AT&T router between Orbi and ISP.
So it looks like I have to open a UDP port on the ATT router.
- CrimpOnSep 23, 2019Guru - Experienced User
Well, "there ya go. a 'double-NAT' condition." Completely neglected to inquire about "what exactly is the Orbi connect to?" This one is "My Bad."
Most of the folks who actually know things on this forum recommend having only a single router. Either put the Orbi in AP mode and count on the existing router to perform all "router functions", or put the existing device in "bridge" or "passthrough" mode.
- vphaguraSep 23, 2019Tutor
Thank you all. That really worked like a charm!
I need to think about putting my Orbi in Ap mode.
- CrimpOnSep 24, 2019Guru - Experienced User
Oh, fudge, another "my bad." OpenVPN is set up on your Orbi. This is a router function. Putting the Orbi in AP mode means no OpenVPN on the Orbi. Maybe the AT&T supports a similar VPN capability.