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Forum Discussion
kmikol42
Mar 16, 2021Tutor
Orb RB40 MAJOR DNS Issue
My $300 dollar Orbi investemnt appears to be a waste of money after 4 months use. All of a sudden the Router stops responding to DNS requests. I work in the network engineering field and have over ...
FURRYe38
Mar 18, 2021Guru - Experienced User
Has a factory reset and setup from scratch been performed?
Also:
Bill01568 wrote:I'm having the exact same problem (as best as I can tell) with my RBR20. It started the same day that I upgraded from firmware version (I wish I knew!) to V2.6.2.104. The version number makes me think that it's closely related to the RBR50 firmware that is having problems.
vajim
Mar 18, 2021Master
FURRYe38 wrote:Has a factory reset and setup from scratch been performed?
I believe they are reaching out to the moderators
- Bill01568Mar 18, 2021Tutor
Hi,
I did perform a factory reset (paperclip). I then restored my previously saved configuration because I've got custom DNS entries, I've got a range of static IP addresses for certain devices, and a bunch of other little changes that I would have forgotten about.
Is there a way I can extract all of my configuration (without having to perform a print-screen on every screen!) so that I can perform another factory reset, then configure from scratch using my preferred configuration? Having a text version of configs would be ideal so I could copy from the text, then paste values (MAC, IP, etc,) directly into the freshly reset configuration.
vajim wrote:
FURRYe38 wrote:Has a factory reset and setup from scratch been performed?
I believe they are reaching out to the moderators
Bill
- vajimMar 18, 2021Master
Bill01568 wrote:Hi,
I did perform a factory reset (paperclip). I then restored my previously saved configuration because I've got custom DNS entries, I've got a range of static IP addresses for certain devices, and a bunch of other little changes that I would have forgotten about.
Is there a way I can extract all of my configuration (without having to perform a print-screen on every screen!) so that I can perform another factory reset, then configure from scratch using my preferred configuration? Having a text version of configs would be ideal so I could copy from the text, then paste values (MAC, IP, etc,) directly into the freshly reset configuration.
vajim wrote:
FURRYe38 wrote:Has a factory reset and setup from scratch been performed?
I believe they are reaching out to the moderators
Bill
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
- FURRYe38Mar 18, 2021Guru - Experienced User
Let us know how it goes after the reset. Hopefully you should be ok.
What NTP settings did you end up using?
Bill01568 wrote:Hi,
I did perform a factory reset (paperclip). I then restored my previously saved configuration because I've got custom DNS entries, I've got a range of static IP addresses for certain devices, and a bunch of other little changes that I would have forgotten about.
Is there a way I can extract all of my configuration (without having to perform a print-screen on every screen!) so that I can perform another factory reset, then configure from scratch using my preferred configuration? Having a text version of configs would be ideal so I could copy from the text, then paste values (MAC, IP, etc,) directly into the freshly reset configuration.
Bill
- Bill01568Mar 24, 2021Tutor
I performed a reset, then reloaded a slightly outdated saved configuration. Per advice seen on this forum I:
1) Used a non-NETGEAR time server
2) Turned off DST
3) Advanced my TZ from EST to AST to accommodate for lack of DST.
It's been smooth sailing for several days. Mischief managed!!!
FURRYe38 wrote:Let us know how it goes after the reset. Hopefully you should be ok.
What NTP settings did you end up using?
Bill01568 wrote:Hi,
I did perform a factory reset (paperclip). I then restored my previously saved configuration because I've got custom DNS entries, I've got a range of static IP addresses for certain devices, and a bunch of other little changes that I would have forgotten about.
Is there a way I can extract all of my configuration (without having to perform a print-screen on every screen!) so that I can perform another factory reset, then configure from scratch using my preferred configuration? Having a text version of configs would be ideal so I could copy from the text, then paste values (MAC, IP, etc,) directly into the freshly reset configuration.
Bill
- CrimpOnMar 18, 2021Guru - Experienced User
Bill01568 wrote:Is there a way I can extract all of my configuration (without having to perform a print-screen on every screen!) so that I can perform another factory reset, then configure from scratch using my preferred configuration? Having a text version of configs would be ideal so I could copy from the text, then paste values (MAC, IP, etc,) directly into the freshly reset configuration.
No. There is no method to get a text version of the Orbi configuration. The backup file that Orbi creates is a binary format that may even be encrypted
I have used the method described in this post:
This only provides a method to enter LAN assignment information, not the other setup information. For a single reconfiguration, this may be as much work as doing screen shots of the various setup pages. Since this post was written, Netgear has added other tables that have me confused. (Why an orbi_device_namexx and a device_name_v2_ntgrxx?)
That is why users who have spent a lot of time customizing the way Orbi describes devices consider Factory Reset to be the last resort.
An Orbi will function fine without any of this customization. WE are annoyed when Orbi's "Attached Devices" shows bizarre names and incorrect device types for things, but they still function.