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Forum Discussion

KitchSB's avatar
KitchSB
Aspirant
Jan 29, 2021
Solved

orbe app update alert

my iOS Orbi app (version 2.8.0.15) keeps wanting firmware updates and is confusing the satellite FM for the router FW.  Wants to make router same as satellite.  See pic where .38 is the current satel...
  • CrimpOn's avatar
    CrimpOn
    Jan 30, 2021
    KitchSB wrote:

    CBR40 cable modem.  Why does the app want to update FM when it is up do date? If you looked at the included screenshot, the app wants to update the modem version with the current satellite version.  Attached again

    The screen shot was why I concluded it was the CBR40.  I have so little confidence in the "app" that I am not able to conclude anything from the picture.  What I would do is log into the Orbi web interface and open the Advanced Tab, Administration, Firmware Update and see what it says.

CrimpOn's avatar
CrimpOn
Guru - Experienced User
Jan 30, 2021
KitchSB wrote:

my iOS Orbi app (version 2.8.0.15) keeps wanting firmware updates and is confusing the satellite FM for the router FW.  Wants to make router same as satellite.  See pic where .38 is the current satellite FM and .16 the router.  Should know the difference

The Netgear support web site shows the current firmware for the CBR40 (included cable modem) Orbi is indeed 2.5.0.14.

What model of satellite do you have?

CrimpOn's avatar
CrimpOn
Guru - Experienced User
Jan 30, 2021

p.s. It is probably worth pointing out a couple of topics that come up frequently on the community forum:

  • There is a general sentiment that using the Orbi "app" to update firmware is not always successful and the "old timers" on the forum much prefer to use the web interface for firmware updates.
  • There is a HUGE discussion regarding whether it is (a) necessary, or (b) even prudent to update firmware just because Netgear sends out an email or the "app" announces it.  After being burned twice, I (personally) wait at least 4-6 weeks after people first begin talking about new firmware on the forum before I even consider updating to it.  I have one Orbi that has been on 2.3.5.0 for 18 months and is going strong.

Adages such as "look before you leap" and "if it ain't broke, don't fix it." come to mind.