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Forum Discussion
kgsmethers
Apr 09, 2020Aspirant
Orbi - Internet Connection Issue with Metronet
I’m suddenly having issues with my Orbi RBR20 connecting to the internet and putting out a WiFi signal. I’ve done power cycles, hard resets, firmware downgrades, nothing appears to be working. Curren...
Retired_Member
Apr 09, 2020
kgsmethers wrote:I’m suddenly having issues with my Orbi RBR20 connecting to the internet and putting out a WiFi signal. I’ve done power cycles, hard resets, firmware downgrades, nothing appears to be working. Current stats are attached.
Thanks for your help
suddenly???
has it ever worked.....how long have you had your Orbi?
Firmware.....did you manually update it recently?
- kgsmethersApr 09, 2020AspirantRetired_Member
Yes, Power went out last night and then this morning it stopped working. It's been up and running for a few months and I've never had a single issue. I never did an manual update until today when I tried downgrading in firmare (per metronet's suggestion) to see if that would help. All FW updates have been automatic. - Retired_MemberApr 09, 2020
kgsmethers wrote:
Retired_Member
Yes, Power went out last night and then this morning it stopped working. It's been up and running for a few months and I've never had a single issue. I never did an manual update until today when I tried downgrading in firmare (per metronet's suggestion) to see if that would help. All FW updates have been automatic. When power comes back on that can cause a surge
when you say automatic updates you mean no action on your part?....no clicking?