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Forum Discussion

kgsmethers's avatar
kgsmethers
Aspirant
Apr 09, 2020

Orbi - Internet Connection Issue with Metronet

I’m suddenly having issues with my Orbi RBR20 connecting to the internet and putting out a WiFi signal. I’ve done power cycles, hard resets, firmware downgrades, nothing appears to be working. Curren...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Apr 09, 2020
kgsmethers wrote:

I’m suddenly having issues with my Orbi RBR20 connecting to the internet and putting out a WiFi signal. I’ve done power cycles, hard resets, firmware downgrades, nothing appears to be working.

One change that is often recommended is to use one of the public DNS servers rather than the ISP DNS service, such as 1.1.1.1 or 8.8.8.8

This can be done on the Orbi web interface, the "Internet" menu item.

 

Would you by chance have activated Armor or Disney Circle?

  • kgsmethers's avatar
    kgsmethers
    Aspirant
    Apr 09, 2020
    CrimpOn

    I changed the DNS and still having the same issue.

    No, I haven’t downloaded Circle or Armor