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Forum Discussion
Orbi - Internet Connection Issue with Metronet
I’m suddenly having issues with my Orbi RBR20 connecting to the internet and putting out a WiFi signal. I’ve done power cycles, hard resets, firmware downgrades, nothing appears to be working. Curren...
FURRYe38
It appears that just wireless connections are not working. If I plug laptop directly into the ONT it works fine. When connected to the Orbi via WiFi Nothing will loaf and iPhone is saying “no internet connection” in WiFi settings. Then that pop up will go away and it’ll appear to be connected but nothing will load.
On the Orbi mobile app it says that the status is online and will let me do a speed test, but that connection doesn’t push across to any other apps.
It appears that just wireless connections are not working. If I plug laptop directly into the ONT it works fine. When connected to the Orbi via WiFi Nothing will loaf and iPhone is saying “no internet connection” in WiFi settings. Then that pop up will go away and it’ll appear to be connected but nothing will load.
On the Orbi mobile app it says that the status is online and will let me do a speed test, but that connection doesn’t push across to any other apps.
So wired thru the RBR works aswell?
Do you have RBS connected or just the RBR alone?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router.