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Forum Discussion

SuperSeven's avatar
Jan 29, 2018
Solved

Orbi - iOS says “Router Not Set Up” every time app started

Network all setup.

 

But every time I go back into the iOS app I get this message.

 

Any ideas what I’ve done wrong? As I say, network all setup and all appears to be working.

  • SuperSeven's avatar
    SuperSeven
    Jan 29, 2018
    Ok, I seem to have stumbled on the solution

    I had done all the setup using iOS app, not used web router interface at all

    However as I was getting this issue in the app I decided to login via web router interface. I have done this, logged in, but didn’t need make any changes.

    This seems to have cleared iOS message.

    So I guess web login switches some system setup flag that the iOS app isn’t?

2 Replies

  • Yep, I’m getting the same thing. The router stopped working and had to redo the set up. Now app is back to saying router not set up. Just purchased today...
    • SuperSeven's avatar
      SuperSeven
      Guide
      Ok, I seem to have stumbled on the solution

      I had done all the setup using iOS app, not used web router interface at all

      However as I was getting this issue in the app I decided to login via web router interface. I have done this, logged in, but didn’t need make any changes.

      This seems to have cleared iOS message.

      So I guess web login switches some system setup flag that the iOS app isn’t?