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Acmac's avatar
Acmac
Initiate
Nov 04, 2018
Solved

Orbi - Need help to reset admin password

Hello, I am worried that my orbi may have been hacked : the admin/password I have are not recognized by the system (and therefore I cannot have access to the parameters), and the security questions...
  • Acmac's avatar
    Nov 04, 2018

    Problem solved ! Actually my hard reset was not hard enough : it should be specified that you have to keep the reset switch pinned on for 15-20 seconds, until the led becomes solid green. (goes through 2 cycles of orange before that).

    I hope this helps if someone has the same issue as me in the future :)