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Forum Discussion
huntertim
Apr 20, 2018Aspirant
Orbi - No wired or wireless
I have a Orbi RBR40 with 2 sattelites. It's been working fine since it was purchased around December of this year. Late last night all internet connections stopped, it's not the first time this h...
FURRYe38
Apr 20, 2018Guru - Experienced User
IS the modem running in router or bridge mode? This is a modem/router combo. It's preferred to run it in bridge mode and I believe this model supports bridge mode. Then keep the Orbi system in router mode.
If you can't get the modem bridged, then use it's DMZ for the Orbi routers IP address it gets from the Modem/Router.
Or keep the modem/router in router mode and configure the Orbi system in LAN to LAN AP mode.
IF you updated to v2.1.3.x, then please do a factory reset on the entire system and set up from scratch. This IS needed on this one FW version.
huntertim
Apr 20, 2018Aspirant
Offhand I don't know which mode the modem is running in. I believe it's bridge mode, i get a public IP on my orbi when its working.
I can't do ANYTHING with my orbi right now. The only thing it does it light up the Power light. It doesn't appear to respond to anything including the hard reset button.
Really I'm wondering if there is anything I can do to attempt to bring life into it at this point.