NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi - No wired or wireless
I have a Orbi RBR40 with 2 sattelites. It's been working fine since it was purchased around December of this year. Late last night all internet connections stopped, it's not the first time this h...
OK, if it's getting a public IP address ON the Orbi router then you should be ok here.
I would have the ISP check signals on the line from there service box to your demarkation at your home to make sure the signals are good.
How long are you holding the reset button on the router? You need to hold it at least 10-15 seconds and look at the TOP LED for an off yellowish.orange color to appear. Then let go.
Have a ethernet connection PC or laptop connected to the back of the router after this and it should get an IP address. Check the networking settings to see if it does, if so, log in to 192.168.1.1 with a web browser and you should get the set up wizard.
I must have a major hardware problem. Holding the reset button for over 15 seconds and I get nothing on top, no colors at all. Not getting an IP on the LAN side at all wired and no SSID being broadcast.
Looks like I need to dig up my receipt and work on an RMA
Ya, seems like it.
Might check the power adapter tip for voltages and amps with a meter. Get ahold of NG support. Let us know how it goes.
I just went through an RMA with the next to the same issue as you and the new one dose the same thing .. theres a big problem with these routers
