NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
vanishevo
Apr 19, 2017Guide
Orbi - random reboots
Hi guys, Bought an Orbi around two weeks ago, everything was going fine until one week ago when the random reboots started. It most recently rebooted just 40 mins ago, as is reported within ...
- Jun 28, 2017
A quick update.. after swapping out the unit, everything now works fine!
Must have been a hardware issue.
The RMA process was very straight forward here in Australia, a replacement unit was sent out along with a return con note.. all too easy!
vanishevo
Apr 20, 2017Guide
Hi DarrenM,
So far, around every second or third day. The current uptime is 1Day 16Hrs, which is just before I made the post.
Some futher info around the setup: Router is in AP mode, patched into a brand new Telstra (an Australian Telco) supplied VDSL router.
Thanks
Chris
DarrenM
Apr 20, 2017Sr. NETGEAR Moderator
Hello vanishevo
Have you noticed if you main router/modem is losing internet connection at the same times the orbi reboots?
DarrenM
- vanishevoApr 20, 2017Guide
Thanks for the reply DarrenM.
Yes I've checked that, no issues to report with the internet connection.
For an isolation test, I've actually rebooted the router/modem and the Orbi flashes purple as expected, things go back to normal once the router/modem is back online.
Is it worth swapping the power adaptors between the main Orbi and the satellite?
- DarrenMApr 20, 2017Sr. NETGEAR Moderator
Hello Vanishevo
You can try that or even try plugging them into a different power strip or outlet.
DarrenM