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Forum Discussion
gkuma
Oct 02, 2018Follower
Orbi - slow wifi after new modem install
I had to install a new Xfintiy WIFI modem and after I re-installed my Orbi, the speeds on my Orbi decreased dramtically. My app says that it is connected but it's running very slow. I have a gigabi...
FURRYe38
Oct 03, 2018Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Try a power cycle of the Orbi router after connecting it to the modem.
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
gkuma wrote:
I had to install a new Xfintiy WIFI modem and after I re-installed my Orbi, the speeds on my Orbi decreased dramtically. My app says that it is connected but it's running very slow. I have a gigabit speed but I'm only 50 download and 41 upload which is about half of what my regular internet gets. I have an RBR50 set up. Any suggestions? Thanks in advance....
Blanca_O
Oct 07, 2018NETGEAR Employee Retired
Hi gkuma,
We’d greatly appreciate hearing your feedback letting us know if the information randomousity and FURRYe38 provided has helped resolve your issue or if you need further assistance.
Regards,
Blanca
Community Team