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Forum Discussion
bigitybadb
Jul 07, 2020Aspirant
Orbi - Stopped Working and No Ring Lights!
Hi all, I have the Orbi Router RBR50 with a single satellite that's connected to the router via a CAT6 cable. The product worked great for 12.5 months, then the satellite stopped working. The gre...
FURRYe38
Jul 07, 2020Guru - Experienced User
Wire connect 1 PC to the back of the RBS. Factory reset the RBS by pressing the back reset button for 15 seconds then release, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Can you get to the RBS web page at all? If not, the RBS maybe faulty.
Try swapping the power supply of the other RBS to this RBS and see if the RBS responds.
- bigitybadbJul 08, 2020AspirantThanks for the feedback! I tried to plug the satellite directly into a computer, then pressed reset for 15 seconds, then waited 5 minutes, then tried the below IP address. I couldn’t hit the IP address. I did the same process with the power supply of the router, and it still didn’t work. Any other ideas? Thanks again!
- FURRYe38Jul 08, 2020Guru - Experienced User
OK, seems like the RBS is just bad now. Needs replaced. :smileyfrustrated:
- SLK-PurdueJul 09, 2020Luminary
Do you have any top led lights at all? If so, I have had pretty good luck de-bricking these. DM me and we can talk about it.
Scott