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Forum Discussion
ChristineT
Jul 19, 2017NETGEAR Employee Retired
Orbi - Wireless Network not available or LED flashing white on Router or Satellite
The NETGEAR team has noticed an issue with upgrading some Orbi Tri-Band WiFi System Model RBK40, RBK43 and RBK30 units in the field to OrbiOS 1.12.0.18. If your Orbi are affected, the symptoms are: ...
georgengan
Sep 01, 2017Star
The RBK50 router and satellite are auto-updated to fw V1.12.0.18 with all parameters at default settings and connect to a BT smarthub box. Speed has improved but sadly video streaming on all iOS device (all six ipads and iphones in my family) constantly dropped every few minutes. Thought it was signal strength and purchased RBW30 as 2nd satellite. I spend 2 hours trying to install it and the thing just kept flashing white and pulsed to solid blue and never shown the solid white stage. Try numerous methods (app, web, hardware reset) according to instructions and forum's advise - could never connect this second satellite.
Never have so much trouble in installing a router/wifi device. With dropping wifi on iOS device and so much troubles in adding 2nd satellite I simply decided to return the whole thing yesterday. Voting on my feet is the best feedback I can offer to a technically advanced hardware but wrap under a totally unacceptable and poorly implemented software. Perhaps it will get better in 6 months after all us guinea-pig customers have finished the public beta tests for the company.