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ORBI + 4G LTE EXTENDER SAMSUNG FROM VERIZON = unable to connect to Verizon server
I have a Samsung 4G Extender that I purchased from Verizon that I need for working from my home office. I have followed the instructions below but it is stuck at step 8 which is to connect to Verizo...
PROBLEM SOLVED
In the hope that this might help someone else, I just called Verizon and turns out they didn't have the extender provisioned - so they did it over the phone and it all started to work.
I also decided to remove the extender from DMZ - for security reasons - and it's still working fine.
Did a few test calls and watched the status stay green for 20minutes now.
Thanks for the support.
Here is the extender Status after these changes:
Server Connectivity Status
Server Status Date & Time IP Address & Port
DNS Reachable 06-04-2019 12:58:16 GMT IP 192.168.1.1 Port 53
IPSec Not Reachable 06-04-2019 12:58:19 GMT IP Port 500
Location Assistance Not Reachable 06-04-2019 18:30:46 GMT IP 209.210.15.73 Port 52428
PROBLEM SOLVED
In the hope that this might help someone else, I just called Verizon and turns out they didn't have the extender provisioned - so they did it over the phone and it all started to work.
I also decided to remove the extender from DMZ - for security reasons - and it's still working fine.
Did a few test calls and watched the status stay green for 20minutes now.
Thanks for the support.
Ah glad it was a service issue over a configuration issue.
Please mark your thread as solved so others will know.
Enjoy. :smileywink:
GRIVAL wrote:PROBLEM SOLVED
In the hope that this might help someone else, I just called Verizon and turns out they didn't have the extender provisioned - so they did it over the phone and it all started to work.
I also decided to remove the extender from DMZ - for security reasons - and it's still working fine.
Did a few test calls and watched the status stay green for 20minutes now.
Thanks for the support.
We're happy it works for you now, enjoy!
There is still the strange error message you showed above which does hurt my heart for some better Netgear firmware quality. Ok, I would have died a hundred times .... reminds me to the charter flight where a group of software project managers from different businesses was departing towards a workshop abroad. There was some delay, so one of the organizers asked into the round who would be scared of your organization made software used to fly this plane. Only one guy stayed seated and calm. How comes, Sir? Well, with our software we would not even reach the runway. He must work for Netgear now.
