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CAG61's avatar
CAG61
Tutor
Mar 06, 2020

Orbi 2.4gHZ only when set to Auto

Recently I discovered that all of my 2.4 gHZ devices lost network connectivity.  

Checked the router and sure enough no 2.4 devices.

tried changing the channel, was set to 6.  No change

Factory reset, hate doing this.

2.4 works.

Change the channel from auto to 6, the empty channels.

2.4 turns off if seems.  checked with phone and network wifi app.  No 2.4

set it back to auto, wifi works.  problem is that auto chooses 1 which has other devices on it while 6 is empty.

 

7 Replies

  • Retired_Member's avatar
    Retired_Member

    CAG61 wrote:

    Recently I discovered that all of my 2.4 gHZ devices lost network connectivity.  

    Checked the router and sure enough no 2.4 devices.

    tried changing the channel, was set to 6.  No change

    Factory reset, hate doing this.

    2.4 works.

    Change the channel from auto to 6, the empty channels.

    2.4 turns off if seems.  checked with phone and network wifi app.  No 2.4

    set it back to auto, wifi works.  problem is that auto chooses 1 which has other devices on it while 6 is empty.

     


    You do realize that your local traffic (neighbors and or other devices) on these channels will change from time to time.  The preferred setting is AUTO which makes use of the routers ability to figure out what's best, even when You're not looking.

     

     

    • CAG61's avatar
      CAG61
      Tutor

      maybe that makes sense in the city, but I live in the country.  my nearest neighbor is over 500 feet away.  I don't even see their wifi.  So I am only dealing with my devices.  Also if Auto works, why choose a channel that has a device when the next doesn't?  Seems like they assumed all channels would have devices and to take the first one that meet a threshold.

       

      Beside, selecting a channel used to work.  Why would Auto work and not selecting a channel?  Seems like a bug to me.

      • Retired_Member's avatar
        Retired_Member

        CAG61 wrote:

        maybe that makes sense in the city, but I live in the country.  my nearest neighbor is over 500 feet away.  I don't even see their wifi.  So I am only dealing with my devices.  Also if Auto works, why choose a channel that has a device when the next doesn't?  Seems like they assumed all channels would have devices and to take the first one that meet a threshold.

         

        Beside, selecting a channel used to work.  Why would Auto work and not selecting a channel?  Seems like a bug to me.


        Interesting points.  

         

        You may want to consider what you haven't told us and that is, when did this become a problem?  Any changes to your network, i.e. FW, etc.  How long have you owned your Orbi?

         

        You mentioned 'factory'(?) reset..??   That in itself can have a ripple of problems requiring time to allow things to settle down.