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Forum Discussion
migsta
Oct 27, 2019Apprentice
Orbi 2.5.0.38 - Absolutely Dreadful on the Devices side
Once again, Netgear releases another firmware update for absolutely no reason. They add more device selection on the iOS app but the devices updating is horrendous. It never sticks and you get diff...
JMU1998
Oct 27, 2019Luminary
This is a known issue
https://community.netgear.com/t5/Orbi/Orbi-RBR50-Device-Names-not-Saving/m-p/1814483#M73421
BarracudaMan
Nov 01, 2019Aspirant
Why was this not a known issue BEFORE the firmware was released. Did they not do any sort of QA testing before sending this out to everyone? This is just a lousy firmware release. Maybe it fixed some peoples problems, but its broken on one of the fundamental features. Just plain poor QA testing.
I chose Netgear because they have always been an industry leader in home Wi-Fi systems, but this is just bad development.
- FURRYe38Nov 01, 2019Guru - Experienced User
Naming of the devices was only known after other users and I found and confirmed it. So it's now "known" issue and NG is aware of what we found.
It's doesn't effect operation of the system and is only a inconveinence to users. If your bothered by it, the you can downgrade FW versions. Or wait for NG to fix it.
BarracudaMan wrote:Why was this not a known issue BEFORE the firmware was released. Did they not do any sort of QA testing before sending this out to everyone? This is just a lousy firmware release. Maybe it fixed some peoples problems, but its broken on one of the fundamental features. Just plain poor QA testing.
I chose Netgear because they have always been an industry leader in home Wi-Fi systems, but this is just bad development.
- Retired_MemberNov 01, 2019
FURRYe38 wrote:Naming of the devices was only known after other users and I found and confirmed it. So it's now "known" issue and NG is aware of what we found.
that would be you found NOTHING, it was only AFTER it was released did things astray.
BarracudaMan wrote:Why was this not a known issue BEFORE the firmware was released. Did they not do any sort of QA testing before sending this out to everyone? This is just a lousy firmware release. Maybe it fixed some peoples problems, but its broken on one of the fundamental features. Just plain poor QA testing.
I chose Netgear because they have always been an industry leader in home Wi-Fi systems, but this is just bad development.
- migstaNov 02, 2019ApprenticeNetgear support called me and they were not aware whatsoever of this issue. They took as much information as they could about the issue. If this is truly a known issue to them, that is what the support team should be saying. I am sorry but Netgear is ALL over the place on issues in general including this one. I have no confidence this will get resolved anytime soon or at all.